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Careers

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Start your career with one of the top music stores in the industry.

Cream City Music is always searching for talented and passionate individuals to be a part of a progressive and successful team in a stable and fast growing music business.

Our store has been the go to choice for pro musicians throughout the metro-Milwaukee area and beyond for over 17 years with a worldwide reach and customer base all across the planet due to our company wide commitment to providing a level of personalized customer service and expert advice that sets us apart.

Current Openings:

Position: Shipping Clerk

Location: Brookfield, WI  - Hours: Monday - Friday / 9:00AM - 5:00 PM

Type: Full Time - 40 hours weekly with opportunity for overtime - Min. Experience: Entry Level / Mid Level

Have you ever wanted to work in an exciting and dynamic guitar shop and are looking for a full-time position?

Cream City Music is searching for a talented individual to fulfill the role of shipping clerk at our shop. We’re a seeking motivated, passionate, and thoughtful individual who can continue our tradition of exceptional customer service, deep knowledge of musical gear, and help us grow our business. This position will give you a chance to work directly with new music gear, while working collaboratively with other people who live for guitars, basses, amps, effects, making music, and retail sales.

Our shipping clerk position requires both attention to detail and physical aptitude, acute problem solving skills, dedication and focus. It is a demanding job that encompasses every aspect of the shipping department, ranging from utilization of cutting edge software to increase efficiency, to management and organization of inventory in our warehouse. The CCM shipping department is a one man operation and a full time position with opportunity for overtime.

Duties Include:
 

-Packaging and processing all outbound shipments.

-Picking and staging of all products prior to shipping

-Interfacing daily with out repair tech staff to prioritize the setup and shipment of sold stringed instruments and amps

-Shipping supplies ordering and inventory management 

-Receiving all incoming vendor shipments

-Warehouse organization and management 

-Returns preprocessing (receive, unpack  inspect, see that proper action is taken)

-End of day package drop off at USPS or UPS when necessary.


Our Ideal Candidate Should Have:

•Excellent written and verbal communication skills

•PC Proficient with ability to learn quickly

•Exceptional attention to detail and the ability to multi-task in a fast paced environment

•Self-motivated with excellent critical thinking skills

•A positive and upbeat attitude with a proactive mindset

•Experience working in a warehousing & shipping position

•Manage customer service shipment requests via phone and online marketplaces

 

•Quickly respond to online product questions in real-time via online chat

•Provide support for in-house operations across multiple departments

•Be willing to go the extra mile to help our small business be successful

•Be physically able to stand for long periods of time

•Be physically able to lift up to & over 50 lbs.
 

Eligible employees receive great benefits at Cream City Music including:

•Paid-Time-Off 

•Paid Holidays

•401(k) Savings Plan

•401(k) Company Match

•Compensation structure dependent on experience level 

•Dynamic small team environment with no bureaucracy and great people

•Employee discount on music gear

If you think you have something to offer we encourage you to send us your resume and cover letter.

Your new career is here at Cream City Music.

Please email your cover letter and resume to brian@creamcitymusic.com