Start your career with one of the top music stores in the industry.

Cream City Music is always searching for talented and passionate individuals to be a part of a progressive and successful team in a stable and fast growing music business.

Voted 'Best Musical Instrument Store in Milwaukee in 2017 & 2020' by Shepherd Express readers, Our store has been the go to choice for pro musicians throughout the metro-Milwaukee area and beyond for over 20 years with a worldwide reach and customer base all across the planet due to our company wide commitment to providing a level of personalized customer service and expert advice that sets us apart.

Current Openings:

Support Team Assistant

Location: Brookfield, WI
Type: Full Time (40-45 hours a week)
Min. Experience: Entry Level

Have you ever wanted to work in an exciting and dynamic environment where you’re surrounded by great musical equipment and great people? Look no further! For over two decades Cream City Music has raised the bar for what defines a successful musical instrument retailer.

The newest opening here at our shop is a full-time position as a Support Team Assistant.  In the role of our Support Team Assistant, you are the jack of all trades who takes pride in helping our Sales, eCommerce, and Support teams achieve their daily goals.  This versatile role encompasses a broad variety of tasks unique to each key department in our shop and will give you an opportunity to see how our business operates across different disciplines. This position will give you a chance to work directly with cool music gear, while working collaboratively with other people who live for guitars, basses, amps, effects, and making music.

This position matches well with people who thrive on teamwork, can take direction well, have a desire to serve, and take pride in a job well done. A position on our Support Team is a great way to begin working in the music retail field and can lead to full-time opportunities and greater responsibilities for someone who brings their “A” game on a daily basis.


-Picking product for eCommerce and mail order sales
-Assisting our sales team with incoming and outgoing guitar repairs
-Showroom merchandising & restocking
-General customer assistance as needed and directed by sales team members
-Picking product for eCommerce and mail order sales
-Warehouse stocking
-Assist in receiving incoming shipments
-Restringing instruments and general maintenance of showroom gear
-Janitorial work (sweeping, mopping, emptying garbage, etc)
-General assistance to other departments as needed


-Ability to work Saturday & Sunday 9-5 is a prerequisite for this position. Other days and times are flexible.
-Excellent verbal and written communication skills
-Ownership and accountability in all aspects of the position
-PC Proficient with ability to learn quickly
-Ability to lift up to 50 lbs
-Exceptional attention to detail and the ability to multi-task in a fast paced environment
-Self-motivated mindset with excellent critical thinking skills and ability to solve problems
-A positive and upbeat attitude with a proactive mindset is a must
-A candidate who is a musician with a passion for gear is preferred

Eligible employees receive great benefits at Cream City Music including:

-Paid Holidays
-401(k) Savings Plan
-401(k) Company Match
-Industry leading compensation and bonus structure
-Dynamic small team environment with no bureaucracy and great people
-Employee discount on music gear
-Casual Dress Code

Click the link below to apply for this position!

Support Team Assistant Application

Be sure to attach your resume to the application form once it has been completed.