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Start your career with one of the top music stores in the industry.

Cream City Music is always searching for talented and passionate individuals to be a part of a progressive and successful team in a stable and fast growing music business.

Our store has been the go to choice for pro musicians throughout the metro-Milwaukee area and beyond for over 17 years with a worldwide reach and customer base all across the planet due to our company wide commitment to providing a level of personalized customer service and expert advice that sets us apart.

Current Openings:

Location: Brookfield, WI

Department: Online Sales / Customer Service

Type: Part Time / 15-20 Hours A Week Min. Experience: Entry Level / Mid Level

Have you ever wanted to work in an exciting and dynamic guitar shop and are looking for a flexible part-time position?

Cream City Music is searching for talented people to join our exciting online sales team. We’re seeking motivated, passionate, and thoughtful individuals who can continue our tradition of exceptional customer service, deep knowledge of musical gear, and help us grow our business.  This position will give you a chance to work directly with new, used, and vintage music gear, while working collaboratively with other people who live for guitars, basses, amps, effects, making music, and retail sales.

The newest opening here at our shop is a part-time entry level position focused on working as part of our online sales team handling new guitars, basses, and effects. You will have the opportunity to learn about the latest products with hands on experience handling the gear you’re selling. You will be tasked with the responsibility of creating content for new products that Cream City Music acquires and overseeing its journey from our showroom floor into the hands of it’s new owner.

For nearly two decades, Cream City Music has been metro-Milwaukee’s premier destination for musicians seeking out the instruments and gear they need to unlock their creative potential. We’ve assembled a team of great people who are committed to making a positive impact on the lives of all the customers who are a part of the Cream City Music family.


•A desire to learn about guitars, basses, amps, and effects

•A candidate who is a musician with a passion for gear is preferred 

•Excellent written and verbal communication skills

•Ownership and accountability in all aspects of the position

•PC Proficient with ability to learn quickly

•Confidence in building and maintaining customer relationships

•Exceptional attention to detail and the ability to multi-task in a fast paced environment

•Self-motivated with excellent critical thinking skills

•A positive and upbeat attitude and and a proactive mindset

•Willingness to learn product photography skills

•Experience in the following preferred but not required:

Photoshop, Using a DSLR camera, Buying & Selling on Reverb, eBay, and Amazon


•Photographing new & used musical instruments and gear and editing those images

•Writing original descriptive content about music gear based on established company standards

•Posting music gear on all of our online sales marketplaces

•Manage customer service requests from in-store, phone and online marketplaces

•Quickly respond to online product questions in real-time via online chat

•Provide support for in-house operations across multiple departments

•Be willing to go the extra mile to help our small business be successful

Eligible employees receive great benefits at Cream City Music including:

•Flexible Part-Time Schedule Great For Students


•Paid Holidays

•401(k) Savings Plan

•401(k) Company Match

•Excellent compensation structure dependent on experience level 

•Dynamic small team environment with no bureaucracy and great people

•Employee discount on music gear


If you think you have something to offer we encourage you to send us your resume and cover letter.

Your new career is here at Cream City Music.

Please email your cover letter and resume to brian@creamcitymusic.com