Cream City Music'S 30-Day Price Match Guarantee
At Cream City Music, we're committed to making sure you get the best value on your gear. That's why we've created our comprehensive 30-day price match guarantee - because you deserve great deals.
Our Own Sale Price Protection
If we offer a lower price on an item you purchased within 30 days of your purchase date, just reach out to us! We'll give you store credit equal to the difference that you can use toward any future purchase. It's our way of making sure you always get our best price, even after you've already bought from us.
Competitor Price Matching On New Products
Before You Buy: Found a lower advertised price elsewhere? We'll match it! Just show us the competitor's price and we'll make sure you get the best deal.
After You Buy: Find a lower advertised price up to 30 days after your order ships? We'll refund you the difference in store credit for a future purchase - it's that simple.
How It Works
What We Match: We compare the total delivered price, including shipping costs. If a competitor's guitar is $10 less but charges $40 more for shipping, you're still getting the better deal with us.
What You Need: Just provide us with a web link to the competitor's lower price or a written quote. We'll take care of the rest.
How to Request
What Qualifies
We match prices on identical, brand-new items from authorized U.S. dealers selling through their official stores or websites.
What We Can't Match
To keep things fair and sustainable, we can't match:
*Offers cannot be combined with other promotions. In the event of incorrect pricing due to human error, we will do our absolute best to take care of you, but we cannot always honor the incorrect price.
Questions?
We're here to help! Call us toll-free at 1-800-800-0087 or use our website chat feature. Our team is ready to make sure you get the best possible deal on the gear that will unlock your creative potential.
